Terms of Service

Welcome to Chanluuwrappop. By accessing or using our website chanluuwrappop.com and our cleaning services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our Site or booking our services, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Site or services.

2. Our Services

Chanluuwrappop provides professional cleaning services including residential cleaning, commercial cleaning, deep cleaning, and move-in/out cleaning. Service details, pricing, and availability are as described on our Site or as agreed in writing. We reserve the right to modify or discontinue services with reasonable notice.

3. Booking and Cancellation

Bookings are subject to availability and confirmation. You agree to provide accurate contact and property information. We request at least 24 hours' notice for cancellations or rescheduling. Cancellations with less notice may be subject to a fee as communicated at the time of booking.

4. Payment

Payment terms will be specified at the time of booking or in your service agreement. You agree to pay all fees for services rendered. We may require a deposit or full payment in advance for certain services. Late or non-payment may result in suspension of services.

5. Your Responsibilities

You are responsible for ensuring safe and clear access to the premises for our team, disclosing any hazards or special conditions, and securing pets if applicable. You agree to treat our staff with respect. We are not liable for delays or inability to perform services due to circumstances beyond our control (e.g. lack of access, unsafe conditions).

6. Limitation of Liability

To the fullest extent permitted by law, Chanluuwrappop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or services. Our total liability for any claim shall not exceed the amount paid by you for the relevant service.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Chanluuwrappop or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.

8. Changes to Terms

We may update these Terms of Service from time to time. We will post the updated terms on this page and update the "Last updated" date. Your continued use of our Site or services after changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes arising in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts as determined by applicable law.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@chanluuwrappop.com or through our Contact page.