Privacy Policy

Chanluuwrappop ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website chanluuwrappop.com and our cleaning services.

Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address when you request a quote or contact us.
• Service preferences, scheduling details, and special instructions.
• Payment and billing information when you use our services.
• Communications and correspondence with our team.

We may also automatically collect certain information when you visit our Site, such as IP address, browser type, device information, and usage data. We use cookies as described in our Cookie Policy.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services.
• Process bookings, send confirmations, and communicate with you about your appointments.
• Respond to your inquiries and provide customer support.
• Send you updates, offers, and marketing communications (where you have consented).
• Comply with legal obligations and protect our rights.

Sharing of Information

We do not sell your personal information. We may share your information with service providers who assist us in operating our business (e.g. payment processors, scheduling tools) under strict confidentiality agreements. We may also disclose information where required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, object to processing, or request data portability. To exercise these rights, please contact us at hello@chanluuwrappop.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@chanluuwrappop.com or through our Contact page.